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Terms and Conditions

Bicycle Rental Agreement


General terms and conditions

1. Subject

The rental agreement products are the subject mentioned in section 2 of this agreement. The agreement is between Algarve Cycling Hub LDA and the customer. The customer cannot transfer, charge or sublet any of these products throughout the term of the agreement.

2. Product

The product available to rent is a bicycle and associated accessories mentioned in this 'Bicycle rental agreement'. This is a guarantee to ensure the correct use of the product and ensure the complete safety of the customer within the duration of the agreement.

3. Duration

The rental starts at the time of signing the agreement for the duration of the rental and must be returned at the day/time stipulated on the rental agreement.

4. Reservations/Collection

The product is available for Collection from Musette.Bike in Almádena within the specified opening hours of 09:30-17:30, From Monday to Sunday. Reservations can also be made at the desk within these opening hours.


4.1 Delivery Conditions:
We charge €1/Km one way for delivery and the same for collection. The minimum charge each way is €15


5. Theft/damage

Within this agreement you are stating that when the bicycle is left unattended you will use the bicycle lock provided within the rental. In the case of accidental theft, loss or damage of the bicycle or accessories supplied, the customer is bound to pay the amount equivalent to the commercial value of the product(s) as stipulated within section 17 of the rental agreement.

6. Malfunction

All products are supplied by Algarve Cycling Hub Lda in perfect working condition. If during the rental period the bicycle or accessories show malfunction which is not caused by the customer, the bicycle/accessories will be replaced with one in good working condition for the remaining duration of the agreement. In case of malfunction due to abuse or neglect the customer will be bound to make payment for the repair of the bicycle/accessory as stipulated within section 17 of the rental agreement.

7. Use of product

The customer acknowledges that he/she has received instructions concerning the proper use of the rented product and accessories and is able to operate the rental product safely. The customer is required to observe all the instructions received and observe all national road traffic regulations when riding on the roads. It is mandatory to wear the safety helmet supplied when using the product and you accept full responsibility for safe use of the product/accessories. Do not ride the product on the beaches or in salt water. Do not ride the product when under the influence of alcohol.

8. Maintenance

The customer is required to protect the product from any damage throughout the duration of the agreement and to maintain it in good condition according to the instructions given by Algarve Cycling Hub Lda. No repairs or modifications should be carried out by the customer.

9. Return

The product and accessories should be returned to Musette.Bike at the agreed time frame stated within the rental agreement. If the product is not returned within the opening times of Musette.Bike addition costs will be incurred as stipulated within section 17 of the rental agreement.



10. Responsibilities
Under no circumstances can Algarve Cycling Hub Lda be held responsible for accidents, loss or third party damage as a result of the rental equipment.

11. Insurance

Algarve Cycling Hub Lda has an insurance contract which guarantees the civil responsibility that can occur to the company, certificate number 82466826. We do not cover the responsibility of the hirer and suggest checking your own insurances with regards to injury to yourselves or third party damage.

12. Payment


Online reservation:
The online reservation is made by a third party company called Stripe.
The amount paid is 100% the value of the reservation.


In shop reservation:
For any reservation made in our physical shop, we accept either card or cash payment.
Any additional charges incurred will be paid directly to Algarve Cycling Hub Lda as stipulated in section 17 of the rental agreement.

13. Guided tours


Participation in our guided tours are at your own risk and our insurances do not cover you for any accidents, loss or third party damage. It is mandatory to wear the safety helmet provided at all times when riding. You agree to observe all instructions given by the tour guide and must immediately notify the guide if you suffer any physical exhaustion. It is your responsibility to observe all national road traffic regulations.

14. Cancellation and payment policy:


Cancellation made within 15 days of the reservation date is free of charge.
Cancellation between 14 to 7 days before the reservation date 50% of the total amount as a penalty.
Cancellation made within less than 7 days of the reservation date 100% of the total amount as a penalty.
No show represents 100% of the reservation as a penalty.

15. Parents supervision

Any minors of less than 16 years old can only participate on the guided tours or rent bicycles with the parents supervision. The parents are fully responsible for their children during the guided tours, as well as any use of the bicycles.

16. Final notes

This document states the general rules of the rental agreement and is an integral part of the bicycle rental contract and cannot be separated. Signing the rental contract by the customer implies that you understand all sections of this document and are in agreement with the general rules bound by this agreement.

17. Lost and damaged equipment

This is a general indication of the costs charged for improper use and damage to the product and accessories. You are liable to these costs on signing the agreement and are advised to ask about components of the bike at the time of hire. These prices include mechanic labour rate and should be paid directly to Algarve Cycling Hub Lda in cash at the time of return.


Failure to return, complete loss or irreparable damage of the bicycle would incur a charge equivalent to market value of the bicycle at the time of loss.


6th DATA PROTECTION GDPR The personal data collected in this contract is subject to the customer's consent, and meets the requirements of the standards set out in the General Regulation on the Protection of Personal Data (GDPR) (EU)2016/679 of the European Parliament and the Council of 27 April 2016.


Musette.bike
Algarve Cycling Hub Lda


 

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